CEN · 8% of the exam
Professional Issues practice questions
10 free Professional Issues questions for the Certified Emergency Nurse (CEN) exam, each with the correct answer and an explanation for every option.
What this domain covers
The non-clinical side of emergency nursing: triage, legal and ethical duties, patient safety, disaster response and care transitions.
- Exam weight
- 8%
- On a real exam
- ≈ 14 questions
- In our bank
- 49 questions
Topics that come up most
- Triage systems and acuity decisions
- Consent, EMTALA and legal responsibilities
- Patient safety and quality improvement
- Disaster management and mass-casualty triage
- Transfers, handover and forensic evidence
How to study it
Practise assigning triage levels to brief patient descriptions until it is quick; triage logic also underpins priority questions in the other domains.
Sample Professional Issues questions
Try each one before opening the answer. Original questions written to the official exam objectives.
Question 1
An ED nurse is reviewing four patients for fall precautions. Which patient is at the highest risk of falling?
- AA 72-year-old with knee osteoarthritis who walks with a cane, is oriented and is waiting for discharge after a negative workup for chest pain
- BAn 81-year-old with a urinary tract infection and new confusion who was given IV lorazepam for agitation and keeps trying to get up to urinate
- CA 44-year-old with a migraine who received IV diphenhydramine and metoclopramide, feels drowsy and follows instructions to call before getting up
- DA 29-year-old who fainted after donating blood and now has normal orthostatic vital signs after 1 L of IV fluid and is resting on the stretcher
Show answer and explanation
Answer: B) An 81-year-old with a urinary tract infection and new confusion who was given IV lorazepam for agitation and keeps trying to get up to urinate
Fall risk is highest when several factors combine, such as older age, acute confusion, sedating medications like benzodiazepines and urgent unassisted toileting. Patients who are oriented and follow safety instructions are at lower risk even if they have one risk factor.
- AIncorrect. Older age and a mobility aid both add risk. But this patient is oriented, has had no sedating medications and can follow instructions to call for help, so the combined risk is lower.
- BCorrect. Several major risk factors act together here: advanced age, acute confusion, a benzodiazepine that causes drowsiness and poor balance, and repeated unassisted attempts to get up to toilet. The confusion means the patient cannot reliably remember to call for help.
- CIncorrect. The sedating antihistamine raises this patient's risk. But the patient is younger, oriented and following safety instructions, so the risk is lower than for a confused older adult who has been given a benzodiazepine.
- DIncorrect. The recent syncope was a risk, but it has been treated and the orthostatic vital signs are now normal. This young, oriented patient has no ongoing confusion or sedation.
Question 2
Which tool helps assess pain in patients with advanced dementia?
- AThe 0 to 10 numeric scale
- BThe PAINAD scale
- CThe Glasgow Coma Scale
- DThe Braden scale
Show answer and explanation
Answer: B) The PAINAD scale
- AIncorrect. They may not be able to use it.
- BCorrect. It uses breathing, vocalization, face, body language and consolability.
- CIncorrect. That measures consciousness.
- DIncorrect. That predicts pressure injury.
Question 3
A patient who reports a sexual assault consents to forensic evidence collection. Several items of the patient's clothing are damp. How should the nurse package the clothing?
- ASeal each damp item in its own plastic evidence bag to contain the moisture
- BAir-dry damp items, then place each item in its own sealed, labeled paper bag
- CPlace all items together in one large paper bag so the outfit stays intact
- DRinse visible body fluids from the items, then seal them in a biohazard bag
Show answer and explanation
Answer: B) Air-dry damp items, then place each item in its own sealed, labeled paper bag
Forensic clothing evidence is air-dried if damp and then packaged one item per paper bag, never in plastic. Each bag is sealed, labeled and kept attended to preserve the chain of custody.
- AIncorrect. Plastic traps moisture, which encourages bacterial and fungal growth that can break down biological evidence.
- BCorrect. Paper lets any remaining moisture evaporate, and packaging each item separately prevents cross-transfer of evidence. Each bag is sealed, labeled and kept attended to maintain the chain of custody.
- CIncorrect. Putting items in the same bag allows trace and biological evidence to transfer between them. Each item should be packaged separately.
- DIncorrect. Rinsing destroys biological evidence, and plastic biohazard bags hold in moisture that degrades whatever evidence is left.
Question 4
A 15-year-old arrives alone by ambulance after a motor vehicle crash. The patient is hypotensive with suspected intra-abdominal bleeding, and staff have not yet been able to reach the parents. Which action is MOST appropriate?
- AHold definitive treatment until a parent or legal guardian can give consent by phone
- BStart emergency treatment under implied consent while staff keep trying to reach the parents
- CAsk the hospital's legal counsel to obtain a court order before beginning treatment
- DHave the 15-year-old sign the consent form as an emancipated minor
Show answer and explanation
Answer: B) Start emergency treatment under implied consent while staff keep trying to reach the parents
Under EMTALA and the emergency exception (implied consent) doctrine, an unaccompanied minor with an emergency medical condition gets life- or limb-saving treatment without waiting for parental consent. Efforts to reach the parents can continue but must not delay care.
- AIncorrect. When an emergency medical condition is identified in an unaccompanied minor, life- or limb-saving treatment must not be delayed to seek parental consent.
- BCorrect. The emergency exception rule (doctrine of implied consent) assumes any reasonable parent would consent to emergency treatment, and EMTALA requires stabilizing care. Staff can keep trying to reach the family and document those attempts, but care must not wait for them.
- CIncorrect. A court order is not needed for emergency care of a minor, and seeking one would cause a dangerous delay. Implied consent covers this situation.
- DIncorrect. Being alone does not make a minor emancipated; emancipation depends on legal status. Here care goes ahead under the emergency exception, not on the minor's signature.
Question 5
After an unsuccessful resuscitation of a 4-year-old drowning victim, several emergency department staff members are tearful. One nurse says she has not been able to stop replaying the event. Which action by the charge nurse best supports the team?
- AArrange a voluntary facilitated team debrief in the coming days and offer peer support and employee assistance referral
- BRequire each staff member to give a detailed personal account of the event in a mandatory single session before leaving
- CAsk staff to hold any discussion of the event until the formal morbidity and mortality review next month
- DAssign the distressed nurse to the next critical pediatric resuscitation so she can rebuild confidence quickly
Show answer and explanation
Answer: A) Arrange a voluntary facilitated team debrief in the coming days and offer peer support and employee assistance referral
After a traumatic pediatric death, staff are best helped by voluntary team debriefing, peer support, and referral to professional resources, as in critical incident stress management and second-victim programs. Mandatory single-session debriefing is not supported by the evidence.
- ACorrect. Critical incident stress management and second-victim support models stress early, voluntary peer support, a structured team discussion, and access to professional help (such as an employee assistance program) for staff who need more.
- BIncorrect. Systematic reviews have not shown that compulsory single-session psychological debriefing that forces individuals to relive the event prevents PTSD. Some evidence suggests it may be harmful. Support should be voluntary and ongoing.
- CIncorrect. A morbidity and mortality review looks at clinical quality, not staff wellbeing. Putting off emotional support for weeks leaves acute stress reactions unaddressed. Staff want early contact from colleagues.
- DIncorrect. Sending a visibly distressed nurse straight into another similar high-stress event without support can make her stress reaction worse and may affect patient safety. Check in with her first and offer support.
Question 6
In ESI, a stable patient expected to need two or more resources, such as labs and imaging, is usually level:
- A3
- B5
- C4
- D1
Show answer and explanation
Answer: A) 3
- ACorrect. Vital signs may move them to level 2.
- BIncorrect. That needs no resources.
- CIncorrect. That needs one resource.
- DIncorrect. That needs immediate lifesaving intervention.
Question 7
Over the past month, an emergency nurse has cared for several critically injured children who died. The nurse now reports feeling emotionally numb, dreading each shift and getting irritable with families. Which action is MOST likely to help the nurse manage this compassion fatigue?
- ALimit talks with grieving families to essential information so there is less emotional involvement
- BTalk through the experiences with trusted colleagues and contact the employee assistance program
- CPick up extra shifts in a lower-acuity area so that work keeps the mind busy and off pediatric cases
- DWait a few more weeks to see whether the feelings fade on their own before reaching out for support
Show answer and explanation
Answer: B) Talk through the experiences with trusted colleagues and contact the employee assistance program
Compassion fatigue is best managed by addressing it actively: talking with supportive colleagues, using employer resources such as an EAP, and getting rest and self-care. Emotional distance, extra work and waiting it out let it continue.
- AIncorrect. Pulling away emotionally is a symptom of compassion fatigue, not a way to treat it. It does nothing about the underlying distress and can make care for families worse.
- BCorrect. CDC guidance encourages health workers to talk openly with supportive colleagues about how work stress affects them and to use workplace mental health resources such as employee assistance programs.
- CIncorrect. Extra hours cut into rest and recovery, which CDC lists as part of coping with work stress. Staying busy only avoids the distress and is likely to make exhaustion worse.
- DIncorrect. The nurse already has symptoms that affect their work and interactions with families. Delaying support is a form of avoidance and lets the distress continue instead of addressing it early.
Question 8
During a busy ED shift, a nurse notices that a coworker has slurred speech, smells of alcohol, and has just given a medication at the wrong time. What is the nurse's most appropriate action?
- APromptly report the observations to the charge nurse or supervisor following facility policy
- BPrivately confront the coworker and suggest that they leave early by calling in sick
- CKeep watching the coworker for further incidents to gather proof before reporting
- DFile a complaint directly with the state board of nursing without informing the facility
Show answer and explanation
Answer: A) Promptly report the observations to the charge nurse or supervisor following facility policy
A nurse who suspects a coworker is impaired should promptly report it to a supervisor through facility channels. Reporting protects patients and starts evaluation and assistance; covering up, confronting the coworker alone, or waiting for proof does not.
- ACorrect. Suspected impairment puts patients at immediate risk. Reporting to a supervisor promptly allows the coworker to be removed from patient care and evaluated through the facility's reporting process.
- BIncorrect. Handling it alone without reporting is a form of covering up. It skips the facility's process and does not reliably protect patients. Guidance says to report rather than make excuses for an impaired colleague.
- CIncorrect. Waiting leaves patients exposed to an impaired provider. When there is reasonable suspicion, the nurse should err on the side of patient safety and report right away.
- DIncorrect. State authorities may need to be notified, but a board complaint doesn't remove the coworker from patient care during this shift. The immediate safety concern has to go to the supervisor first.
Question 9
An ED has long waits for provider evaluation and a rising left-without-being-seen rate. Leadership wants to shorten patients' length of stay. Which intervention is MOST likely to help?
- AHaving triage nurses complete a full head-to-toe assessment on every patient before rooming
- BKeeping admitted patients in the ED until the admitting team completes its full evaluation
- CLetting triage nurses start approved protocol orders, such as labs, ECG, or imaging, before provider evaluation
- DScheduling inpatient discharges for the evening, after the day's attending rounds are complete
Show answer and explanation
Answer: C) Letting triage nurses start approved protocol orders, such as labs, ECG, or imaging, before provider evaluation
Advanced triage protocols (nurse-initiated orders at triage) start diagnostics early and are associated with shorter ED length of stay. Boarding and delayed inpatient discharges are output factors that worsen crowding.
- AIncorrect. Triage is meant to be a brief, focused acuity assessment. Adding a full assessment at triage lengthens the front-end process and delays rooming and treatment, so it does not improve flow.
- BIncorrect. Holding admitted patients in the ED is boarding, a leading output-side cause of crowding. It ties up ED beds and staff and increases length of stay.
- CCorrect. With advanced triage protocols, nurse-initiated orders start diagnostics before the provider sees the patient. Evidence reviews link them to shorter ED length of stay (about 36 minutes in the AHRQ review).
- DIncorrect. Late-day discharges delay the release of inpatient beds. That increases ED boarding and worsens crowding instead of relieving it.
Question 10
During a disaster surge, what is reverse triage?
- ASending all patients home
- BTreating the least injured first in every case so more people are seen quickly
- CFinding stable inpatients who can safely go home
- DClosing the ED to new patients
Show answer and explanation
Answer: C) Finding stable inpatients who can safely go home
- AIncorrect. Only safe discharges.
- BIncorrect. That isn't reverse triage.
- CCorrect. It creates surge capacity.
- DIncorrect. It's about creating capacity.
Professional Issues: FAQs
How much of the CEN exam is Professional Issues?
Professional Issues is 8% of the CEN exam by the official exam guide's weighting, which on a 175-question form works out to roughly 14 questions. The real exam's exact split varies by form.
What does the Professional Issues domain cover?
The non-clinical side of emergency nursing: triage, legal and ethical duties, patient safety, disaster response and care transitions.
How should I study Professional Issues for CEN?
Practise assigning triage levels to brief patient descriptions until it is quick; triage logic also underpins priority questions in the other domains.
Where can I practise more Professional Issues questions?
This page has 10 free Professional Issues questions with answers. The ExamWize CEN question bank has 49 questions in this domain. Every practice exam result breaks your score down by domain, and Review Mode re-drills the questions you missed.
Other CEN topics
- Cardiovascular Emergencies12% of the exam
- Respiratory Emergencies11% of the exam
- Neurological Emergencies11% of the exam
- Gastrointestinal Emergencies9% of the exam
- Genitourinary, Gynecology, and Obstetrical Emergencies7% of the exam
- Mental Health Emergencies9% of the exam
- Medical Emergencies10% of the exam
- Musculoskeletal and Wound Emergencies7% of the exam
- Head, Eye, Ear, Nose, Throat Emergencies7% of the exam
- Environment and Toxicology Emergencies, and Communicable Diseases9% of the exam
Also: 15 free questions across all topics, the CEN cheat sheet and the study guide.
Get Professional Issues exam-ready
The full CEN bank has 49 Professional Issues questions. Timed practice exams match the real exam's length and domain weights, every result shows your score per domain, and Review Mode re-drills the questions you missed.
Not affiliated with BCEN; questions are original, written from the official exam outline, and never copied from the real exam.